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Courtney, I wanted to take a minute and tell you about the wonderful experience I have had from the selection of and installation of the granite countertops I purchased from your company. I first met you at the Home and Garden show and chose Chippewa Stone because I liked the feel of a family oriented
business. Katie was very helpful and patient during the selection process. I purchased granite for my kitchen and three bathrooms. This was a big purchase so I wanted to make sure I did it right. With that being said I changed my mind several times. Katie was awesome to work with. Tony came to measure, he was professional, kind and answered all my questions. The installers Cody and Donny were also very professional and just nice young men. I recently retired from running a business for 12 years and found that the best marketing tool I had was word of mouth from happy customers. I am a very happy customer and will recommend Chippewa Stone to my friends. Matter of fact I have already sent you a customer. I sent ***** and he purchased from you.

Have a great day.

Rada, We want to give a shout out to you and your install team. Our experience with Chippewa Stone was great. The Install team was very professional,very skilled and most of all very considerate to us and our home. Outstanding Job. Thank you for finding us two nice pieces of Stone they look great in our kitchen I will send you a pic when it is done. We are glad to have chosen Chippewa for our project.

Thank you

Gentlemen, The busy holidays are over and things are back to normal in our home. I just want to take a minute to say how wonderful my granite countertops are. I can’t say enough about the professional and personable manner that we experienced with your personnel. You should be very proud of your Sales Representative, Katie G. and the men who took out the old and installed the new countertops, Danny and Randy. They have represented your company very well. I also must thank you for how well the granite ledge looks that is over our sink. We do not have a window on that wall and I wanted a granite ledge to replace the one my husband built in when the kitchen was designed. We have gotten more comments on the design of the braces holding the ledge than we do on the granite. Our kitchen is still a work in progress but I love my granite counter tops.

Thank you,

Dear Rada, Thank you for making our countertop shopping such an enjoyable experience! We don’t usually have so much fun shopping, especially for big items. We love our new countertops and sink. What a difference they make in our new kitchen. Thank you for the beautiful cutting board! The guy who came to measure, install and so the plumbing, couldn’t have been any nicer.

Happy Customers,

I just wanted to let you know I decided to go with the Black Pearl granite and will be having my template made this week.  Thanks again for all your help and I wanted you to know it did end up in a sale!  Shopping for things like granite is always very involved and I know most people appreciate being saved a few steps by having a fabricator recommended.  Saves a lot of shopping around and potentially poor experiences with some less professional businesses.

Regards,

Dear Courtney & Family, I wanted to thank you for my beautiful kitchen! I waited a long time to get granite countertops and when I finally was able to afford them, your company made it all happen and at a great price! Wonderful experience working with Chippewa Stone, from the sales lady that helped me in the showroom to the guys that did the installation, all top notch!  I must say, the highlight was meeting your family and especially visiting with Gavin, I think he sealed the deal! I will be back when we are ready to do our bathroom vanity tops!

Thanks again,

Courtney and Oskar, Just wanted to tell you how pleased we are with our new granite countertops and the whole Chippewa Stone process.  From the moment we walked into your showroom, we were impressed with your knowledge of the product and the professionalism of both you and Oskar and your entire staff.  We enjoyed Sam, the template man, as we called him and of course Tony and Dan were awesome.  Our Chippewa Stone experience was exceptional and we recommended you to our wholesale flooring company, ProSource in Westlake.  They supply all flooring to contractors and inquired who our source was for granite.  Hope you don’t mind that we put Chippewa Stone on their list. Our kitchen is spectacular with the WOW factor we were looking for.

Kind regards,

Hello Courtney, I’m sure its difficult to remember all the people you visited with during the Home and Flower Show in Cleveland a few months ago, but you spent  good amount of time with my wife Charlie and me and we greatly appreciate it.  As a result of your time, information and demeanor, we decided to pursue a relationship with your company as a result of your customer service. It now appears that your customer service skills are shared among your staff!  We have been working with Rada over the past month or so in selecting and purchasing  of new granite countertops for our kitchen and guest bath.  As I’m sure you’ve heard before, you have an excellent employee and company advocate in Rada. Her knowledge, service, support and honest friendly approach have been exceptional!  In a day where these “services” seem to have fallen from the norm, it’s been a sincere pleasure working with Rada and your company thus far.  We are confident that the installation will follow along the same path and you will have some great references in the Szunyog’s! Please share out gratitude with Rada and compliment her on the excellent customer service!!

Best regards,

Hi Courtney, I cannot thank you all enough for the professionalism, the fairness, the quality craftsmanship, or the customer service that you provided for us along the way.  I think this was a challenging job with a lot of precision fit-ups and I was extremely pleased to see that the finished product turned out far better than I could have hoped for.  I would not hesitate to recommend that anyone needing granite in their homes should stop by and talk to you at Chippewa Stone. Give my regards to Oskar, Danny, Tony, Sam, Michelle, Laura and all the rest of the team.  I wish I could remember everyone of you by name and apologize to those I let off the list.

Thanks again,