Phil

Hello Courtney,

I’m sure its difficult to remember all the people you visited with during the Home and Flower Show in Cleveland a few months ago, but you spent  good amount of time with my wife Charlie and me and we greatly appreciate it.  As a result of your time, information and demeanor, we decided to pursue a relationship with your company as a result of your customer service.

It now appears that your customer service skills are shared among your staff!  We have been working with Rada over the past month or so in selecting and purchasing  of new granite countertops for our kitchen and guest bath.  As I’m sure you’ve heard before, you have an excellent employee and company advocate in Rada. Her knowledge, service, support and honest friendly approach have been exceptional!  In a day where these “services” seem to have fallen from the norm, it’s been a sincere pleasure working with Rada and your company thus far.  We are confident that the installation will follow along the same path and you will have some great references in the Szunyog’s!

Please share out gratitude with Rada and compliment her on the excellent customer service!!

Best regards,
Phil